2009 Award of Excellence
2010 BBB Torch Award

 
TESTIMONIALS
 

WOW WOW WOW

2011 Vancouver Island Business Excellence Award

WOW WOW WOW - still speechless.....

Receiving the 2010 Torch Award by the Better Business Bureau rather shocked us; as we have a brag book at the shop, which is filled with many thank you's and wonderful things that people think about our Old Style Repair.  It was truly neat when upon receiving the award, we received an email from an individual in Alberta who found themselves in a pickle, and we found ourselves fixing the vehicle over the telephone.  When they heard we had won the Torch Award, they felt they too should have nominated us, as they still are amazed we would help them from such a distance away, and get the job done.   This is so exciting as last year we won the Business of Excellence Award for Vancouver Island by the Business Examiner and sponsored by the BMO.  We knew we were nominated, but truly didn't think we could possibly win when we saw the other nominees.  We went as we thought it important to congratulate whoever would win in the auto repair category.  You never saw two more surprised people.

It actually is quite amazing and interesting having an Auto Repair Shop, as you get to meet and know a wide variety of different individuals, with varied backgrounds, the richest, the most unfortunate, but always incredible human beings.  As a passtime Bruce and I do Placer Mining and are very active in the community with Placer Mining.  Check out www.vipma.ca and you will be introduced to a wonderful and incredible hobby available on this mecca of an island.  This evening, May 26, 2010 Bruce was speaking to a woman from Horsefly, as we are also involved with the BCPMA (Britich Columbia Placer Miners, and this woman has been struggling with her claims and bureucracy to be able to work on them.  All of sudden the conversation changes over to him speaking about a Volkswagon.  My eyes drift over, and I see Mitchel (diagnostic program)  is open, and he is telling this stranded woman from Horsefly who just told him her Volkswagon just died in the driveway and they are 50 miles from anywhere, how to fix her car. 

When I first met Bruce of Old Style Repair, what truly amazed me about him, was the respect the community at large had for this gentle giant of a man.  In good old gold mining prospector days, via the Internet I became his "Mail Order" Bride so to speak.  Since this is where the testimonials are for Old Style and the owner who is Bruce, my testimonial is I packed up everything I wanted to bring from Calgary, sold the rest, and moved to this island because out of 700 gents I spoke with and 70 I had coffee with; only Bruce stood out as awesome, honest, and wouldn't know what a lie was if he tripped over it.  He has humor, wit, smarts, and daily I am amazed at his consistancy and natural ability of being just one totally awesome honest human being.   If I had a choice between winning a Lotto Max ten times over and Bruce of Old Style, it would be Bruce I'd choose, this type of humanity, devotion and dedication to both his trade and his customers is rare.  One of the first things I heard from Bruce, when I first visited Victoria was his business model.  "I decided many years ago, there are enough cars in Victoria, that I can make a living being honest, and go to bed at night and sleep well, and so this is what I do." " I'll never be rich, but I will always sleep well." Seven years later, I can attest to that fact, he sleeps really well, and he was right, we're not rich; but we are very happy. (Well that's until he reads this page, as he is rather humble).  LOL


 

Below are some of the testimonials we have received.  I could never put everything here, or I would be working forever, so if you have any reservations about Old Style, just read these testimonials.  You can't always make everyone happy, but when you are batting 99% it surely feels good.

ROBERT SAYLE

I started using Old Style Repair back in 2005 through my son who had truly had some bad experiences at other auto centers.  I was so impressed with how Bruce treated my son, and worked so hard to repair issues created by other service centers, I decided I would like to bring my vehicle to him.  However, I was afraid he was tired of seeing my face with all the work he had done on my son's car.  But Bruce was happy to service my vehicles, and over the years, with all the auto repair service centers I have used, I have never been treated with such respect and dignity, and received such awesome service, as I do at Old Style Repair.

LANGFORD TILE

Old Style will put my truck in first, and repair it so I can get back to work fast. Top Tile Setter

TONY BUNYAN

Old Style has been very good to us and our friends and kids.  If we ever have a problem with our vehicle he answers all the problems, he is there for us at reasonable prices, and Old Style is the only place we trust with our personal or work vehicles.  We always recommend him to everyone.

HELEN FASSBENDER

Old Style is always very helpful, and is an honest mechnic, they even drive me home, if you have to leave your vehicle.  I had expensive repairs, and he was honest to bring to my attention these repairs were recall issues which saved me a lot of money and worry.

BOB CRAWFORD

A great place to come to for repairs.  When needing my truck on the road right away, Bruce actually took the part off of his own truck to get me to work, now that's surreal.  Later we did the full repair.  **My tree cutter**

TEH STRATTON

Old Style Repair in “coles notes” took a very expensive and negative experience and turned it around into a positive outcome after months of struggling at a different repair facility.  Their honesty, integrity, and knowledge can not be surpassed.

KIM BOYD (DYKE)

I have been a customer of Old Style Repair for five years.  Over this period of time, they have taken care of a couple of my vehicles and taken care of issues of concern.  This past Christmas Day I was to go to work, and my Nissan Xtera would not start.  I phoned Old Style, Bruce and Donna at home, and they drove out on Christmas Day to Metchosin to find out what was wrong with my vehicle.  They started it, which saved me a tow truck and drove it to the shop, and fixed it on Boxing Day, making sure I got it back, as I had to work the entire Christmas period.  You tell me any other business that would come out for you on Christmas Day, and get this, I was not charged for anything but the repair the vehicle needed; these people have Christmas in their hearts, they said this is Christmas, and this is life.  Wow

APRIL DAVIDSON

What a welcoming place to come to.  I have a 2007 Toyota Matrix, and they are so diligent they emailed me to advise me of the recalls.  I am always treated so well, and have such a trust in these awesome folks.

BRIAR GLEN FARMS (www.ragdollkittens.ca)

Old Style Repair have maintained our fleet of vehicles for over 14 years and have aways made the time for emergency repair work, so we could keep th farm going.  They work and committment is always above average.  They are community minded businesss owners, who do not hesitate to help out with Community Events, including helping our Madhatter's Cat Club with the Sydney Food Bank Collection.  That's out of their community, but that does not matter to them, as they know all communitys require help.

BOB NELSON (RW GLOBAL) "WEBSITES THAT DO MORE AND COST WAY LESS"

Over the past couple of years I have been servicing my car at Old Style, always with the same result.  First, I get expert advice, as Old Style Repair really know their stuff, and I have no idea how they keep all of that info and knowledge in their heads.  Second, they fix what needs fixing, and that's all, they seem interested in keeping my bill within the comfortable level of honesty, and have never padded or fixed stuff that does not need to be done.  They keep me safe.  Well I have to talk about third, when there is no solution, they go that extra mile and think outside of the box.  An example would be my broken seat, which there was no seat to replace it, the solution was to remove the seat and fix it, and then replace my original seat.  I don't want to mention what they charged, but it was less than a new seat, and I was certainly glad I was at Old Style Repair, as these people use their heads to figure things out.  Fourth, I get treated like a person, a real person, when I go to the shop, they know who I am, and if I need a ride, I get a ride.  Fifth, I have talked to other Old Style Customers, and they all have the same experience dealing with this wonderful company.  I have never had a relationship with an auto repair shop like this before, but I know I will be a loyal customer as long as they are in business. 

NATASHA CLOUTIER

Old Style Repair is a very honest shop in town.  After many auto problems, I was told to go there.  I had quotes from my previous places, but when all was said and done for all that needed to be done I was paying $600.00 less than what others had wanted from me.  Much work was quoted on, but was not needed.  As a single woman going to a repair shop is not pleasant, it is scary.  At Old Style you will find friendly, honest people whom you can trust.  I recommend them highly to everyone.  I work at a very honest place, and it is nice to know there are other honest places as well

SYLVIA RATCLIFFE (THE CLOTH CASTLE) FOR ALL YOUR SEWING AND CRAFTING NEEDS

I have been going to Old Style for a couple of years now, and I am ever so happy with their work.  They are so honest with their pricing, and they take care of all the little details that I always worry about, without me even asking; it is just done.  I feel as a woman who has to ensure her vehicle is in good condition, Old Style Repair takes incredible care and interest in my vehicle, my safety and my concerns.

KEN COWDERY   (WESTWIND TAXI – WESTSHORE’S FINEST)

For the past twenty (20) years Old Style has serviced my vehicles.  He is dependable and treats me just like family.  As the company name implies, he gives the kind of service you would receive in a small town in a BIG TOWN.  Whatever the problem is, Old Style Repair Bruce will not quit until he solves the problem, and in twenty years, I have given him many.  I will continue to use Old Style Repair as my business and personal auto repair shop.

MIKE MESZAROS

Old Style goes over and above in repairing my vehicle, staying late if necessary and never charges unnecessarily, always fair.

GRANT FORREST

Old Style has friendliness and trustworthiness and willingness to help, which all is second to their honesty. We have all had experiences with companies and I can only say Old Style Repair is second to none. 

DELIVER-EZE (LEO)

Honest work and honest pricing. Friendly and helpful. Work completed with same price as discussed prior. Old Style has a happy relaxed atmosphere and staff, willing to work with my tough schedule, not only their’s. HAT’S OFF.

TIMOTHY MAROW

I am new to the area and have nothing but good things to say about Old Style. They have been very helpful in all my questions and offer top notch service at the price they quote. It is hard to trust various shops, but, I have no hesitation to give my business to Old Style.   They always do it right and on budget. Thanks to all the staff there and to Old Style.

MIKE ROGOWSKY (GRAPES TO GLASS WINERY)  EXCELLENT WINE

Both my wife and I have use Old Style for various car problems being our 2002 Honda and our 2006 Caravan. We find them knowledgeable, efficient, courteous. They actually go beyond the normal to ensure that their customer is aware of all options. We have and will continue to refer our friends and customers to them.

RICK JOHEL (PAUL JOHEL TRUCKING)

I have been dealing with Old Style for over 25 years, the best of service, always great service, and prompt.

PAT BORTON (BORTON’S SPA’S)  "INCREDIBLE SERVICE AS WELL"

Old Style has serviced our vehicles for 20 years with prompt, efficient, knowledgeable and friendly service.

DOROTHY PROUDFOOT

I have gone to Old Style for twelve years. They have always treated me with kindness and respect. As a woman and a senior, I have never been taken advantage of, as Old Style is very honest and trustworthy.

CHERYL DAVIDSON

I am very satisfied with the work Old Style has done for me, they are polite and efficient, and I will continue to do business with them.

MIKE SUBIN (THUNDERBIRD INSURANCE)

My experience with Old Style Repair has been wonderful. They do what is necessary. I am happy with all the work I have had done with them. I recommend them to my friends and family.

NORMA LOWENBRAU

Oh my I have taken my vehicle for so many years to Old Style. Bruce is such a good person and very accommodating. I always get a ride home or my car delivered. I trust Old Style and I am always so grateful for Bruce’s kindness and honesty to me and to the community. Bruce you deserve much for all that you do.

LINDA COWDERY

Old Style has always been fair and honest. I have gone to this garage for over 20 years, and I am treated as a customer, as a customer wants to be treated. He is so honest, so many times over the years, he has saved me money, even if it meant no more money going into his pocket, because he cares for all of his customers.

HOWARD BORTON (BORTON SPAS AND POOLS)PERSONAL AND RESTORATION OF OLD VEHICLES

Honest, reliable, but most of all helpful with information in their field. PS that's Howards restored Cadillac on our front page - he does awesome work.

PATRICIA O’BRIEN

Old Style Repair – Honesty, reliability, excellent customer service, complete fairness and respectful, kind knowledgeable and competent. I am a single mom; and watch my money and Old Style has taken care of my last three vehicles. I always get great advice, and it’s great to know I can trust Old Style. A great community member. - an excellent therapeutic yoga teacher - look for her at the "now old Juan de Fuca center".

LEN McILWRICK

Friendly, honest and fair, excellent customer service, reliable, go the extra distance to make the customer happy.  *** Coho Communications*** awesome work - and if you love Packards Len has them.

CAROL CHARLEBOIS

Always prompt, always fair, very honest, and when stranded and in need, they have said, bring it right over.

CAROLYN WHEATCROFT

For ten years Old Style has taken care of my vehicles. I am impressed by the perpetual good humor of Bruce Chaytor, his honesty and his reliability. He sticks to his estimates and gets the job done with accuracy and in a timely manner. Always happy to do a consultation over the phone to save me bringing the vehicle in if I am concerned. I'd recommend Old Style to anyone.

MATT COWELL
Old Style Repair is a great repair shop to bring any vehicle to.  I have brought a camaro and Nissan here and find pricing very good and service I am very happy with, especially the results. I recommend Old Style to my family and friends, as they are a reputable company.
 
DOREEN AND ROY GLAZIER
Old Style has given us very satisfactory service compared to service and prices he is a breath of fresh air. In fact Old Style is the best place to fix your truck or car; excellent service.
 
BILL BRYAN
I have been going to Old Style for many years because they do good work and don’t take forever.
 
MARION HARDING - SOARE JUNE 4-2010
My 17 year old son, Trevor attended Old Style Repair to have a complete report done on his 1992 truck.  Being a teenage boy he expected to be treated differently than an adult coming to pay for the same service, which sadly happens too often, but Old Style staff was different.  They were professiona and respectful and treated him "like a regular person".  It was a terrific experience for a young man venturing out to take care of things on his own.  "Old Style" must stand for old fashioned values.  I would recommend these guys in a heart beat!     Thank you Mrs. Soare, this totally surprised us, and you also faxed this in for the Torch Awards for 2011, we are appreciative and grateful and yes, you are definitely correct, we do operate on "old fashioned values" where PEOPLE COUNT. Thank you.     Bruce & Donna

THANK YOU CUSTOMERS, EACH AND EVERY ONE OF YOU, THOSE WHO SUBMITTED BALLOTS, THOSE WHO WISHED OLD STYLE WELL, WE THANK YOU AND APPRECIATE EACH AND EVERYONE OF YOU. 

FOR ANY PERSON LOOKING FOR AN HONEST AND ETHICAL AUTO REPAIR SHOP, YOU HAVE JUST WANDERED ONTO THE BEST WEBSITE IN THE INDUSTRY.  WELCOME AND ENJOY.


 



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